Terms & Conditions

  • Please make sure you have read our Sizing guideline, repair and return policy before placing an order.
  • Standard turnaround time is 1-2 weeks from the date of the order or from the final confirmation mock up. Except for special requests* (for birthdays, engagements, surprises, etc.) that have been confirmed by email.
  • Make sure you have provided the appropriate size and information in accordance with the order or request.
  • Any changes after submitted order are not accepted and not included in the repair and return policy (we highly suggest contacting our customer service when in doubt)
  • Products may be subject to custom tax in accordance with client’s local government regulations.
  • Please treat your products with care and refer to our Jewelry Care for guidance.